FAQs & Troubleshooting
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302 Results
- 51Cover is Open
- 52When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 53I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 54The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 55Send a PC-FAX
- 56Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 57Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 58Open the "Scanners and Cameras" and Properties.
- 59What is Brother Web Connect?
- 60Out of Fax Memory
- 61Unable to Scan AX
- 62Unable to Print 7X
- 63Wrong Paper Size
- 64I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 65Reset the network settings to the factory default.
- 66When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 67The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 68One or more of my colors are not printing (blank).
- 69I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 70Cannot print after a Windows 10 update (June 2020)
- 71Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 72Wrong Ink Color
- 73I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 74What is Brother iPrint&Scan?
- 75Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 76The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 77Unable to Print 3X
- 78Change the printer driver settings (Windows/macOS)
- 79No Ink Cartridge
- 80How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 81Where is the USB port on the machine?
- 82Out of Memory
- 83What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 84Command List of brscan. (Linux)
- 85Set up a Group for Broadcasting faxes.
- 86I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 87My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 88I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 89The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 90The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 91Uninstall printer drivers (Linux)
- 92Cannot Detect Ink Volume
- 93Printing/ Scanning with a mobile device
- 94Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 95Important points you need to confirm before configuring your Brother machine for a wireless network.
- 96High Temperature
- 97Configure a cover page for PC-FAX.
- 98Use voice mail on the same line as my Brother machine.
- 99Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 100I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)