FAQs & Troubleshooting
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254 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2No Paper / No Paper Fed [Tray 1] / No Paper Fed [Tray 2]
- 3The printer status is Offline or Paused.
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5Replace Ink
- 6(Video) Print a Photo (Windows)
- 7(Video) Check the Print Alignment from Your Brother Machine
- 8(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Printer Jam or Paper Jam
- 11I cannot print using my Brother machine on a wired network (Windows/macOS)
- 12Set up your Brother machine on a wireless network (Windows/macOS)
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Check the Print Quality
- 15(Video) Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 16(Video) Load Paper in the Manual Feed Slot
- 17What is the default password for my Brother machine?
- 18Other Problems
- 19Telephone Line Interference/VoIP.
- 20Load Paper in the Manual Feed Slot
- 21Can third party ink be used to refill the ink cartridges?
- 22Scan Using Brother iPrint&Scan (Windows/Mac)
- 23(Video) Load Documents in the Automatic Document Feeder (ADF)
- 24(Video) Set up your Brother machine
- 25Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 26Easy Scan to E-mail
- 27Access Web Based Management
- 28(Video) Scan Photos and Graphics
- 29(Video) Change the Paper Size and Paper Type
- 30Brother iPrint&Scan cannot find my Brother machine (macOS)
- 31Check the Print Alignment from Your Brother Machine
- 32Load Documents on the Scanner Glass
- 33(Video) Change the Check Paper Setting.
- 34Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 35(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 36Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 37Reduce Printing Noise
- 38(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 39Document Jam
- 40Reset the Network Settings to Factory Default
- 41What is the recommended paper?
- 42"Offline" appears on the Status Monitor. (Windows)
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44(Video) Set up a Scan to SharePoint Profile
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46Cannot Print XX or Print Unable XX
- 47Clean the Paper Pick-up Rollers for Paper Tray #2
- 48Paper Size Mismatch or Paper Size Mismatch [Tray 1] or Paper Size Mismatch [Tray 2]
- 49Out of Memory
- 50(Video) Print an Email Attachment