FAQs & Troubleshooting
Popular |
385 Results
- 1Ink Absorber Full
- 2Replace Ink
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5Install Starter Ink
- 6Paper tray not detected
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9The printer status is Offline or Paused.
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11Configure and use the Scan to FTP feature
- 12Printer Locked
- 13No Ink Cartridge
- 14I cannot print using my Brother machine on a wireless network (Windows)
- 15Easy Scan to E-mail
- 16I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 17Load photo paper into my machine.
- 18How to identify your Operating System (OS).
- 19The LCD displays an error code when I use Web icon (Brother Web Connect).
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22Can I print from or scan to Android™ Smartphone?
- 23Ink Low
- 24Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 28"Offline" appears on the Status Monitor.
- 29Configure and use the Scan to Network feature (For Windows)
- 30Unable to Scan AX
- 31Unable to Print 5X
- 32High Temperature
- 33Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 34Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 35Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 36Cover is Open
- 37When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 38Document Jam
- 39Forward a fax to another fax machine when my machine has a mechanical problem.
- 40When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 41Out of Memory
- 42I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 43Load envelopes into my machine
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 47Delete print jobs from the print queue.
- 48One line (banding) appears at the end of the printed/ copied documents.
- 49Wrong Ink Color
- 50The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.