FAQs & Troubleshooting
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255 Results
- 1Printer Jam or Paper Jam
- 2(Video) Check the Print Alignment from Your Brother Machine
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4(Video) Set up your Brother machine
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6(Video) Cannot Print XX or Print Unable XX
- 7One or more of my colors are not printing (blank).
- 8How to identify your Operating System (OS).
- 9(Video) Scan Photos and Graphics
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Easy Scan to E-mail
- 12(Video) Load Envelopes in the Paper Tray #1
- 13Change the printer driver settings (Windows)
- 14Check the Print Quality
- 15Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 16My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 17Add your Brother machine with AirPrint (macOS)
- 18Cannot print after a Windows 10 update (June 2020)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Low Temperature
- 21(Video) When I print photos, the color quality is not good.
- 22What is the default password for my BRAdmin or Web Based Management?
- 23(Video) Print an Email Attachment
- 24Scan Using Brother iPrint&Scan (Windows/Mac)
- 25Check the Print Alignment from Your Brother Machine
- 26(Video) Check the Print Quality
- 27(Video) Load Documents in the Automatic Document Feeder (ADF)
- 28(Video) Load Envelopes
- 29(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 30(Video) Cover is Open
- 31(Video) Change the Paper Size and Paper Type
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33Brother iPrint&Scan cannot find my Brother machine (macOS)
- 34Check the remaining ink or toner level (Linux)
- 35Other Problems
- 36How Brother inkjet printers measure remaining page yields
- 37(Video) Scan Using Brother iPrint&Scan (Windows/Mac)
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39(Video) Clean the Base Pad
- 40Install the Brother Mobile Connect application (for mobile device)
- 41Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 42Cannot Print XX or Print Unable XX
- 43No Paper / No Paper Fed [Tray 1] / No Paper Fed [Tray 2]
- 44Improve poor print quality.
- 45Scan to an Editable Text File Using OCR
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47Scan Photos and Graphics
- 48Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 49I cannot connect my machine to a Windows 11 computer via USB.
- 50What driver package format is supported by my Linux distribution?