FAQs & Troubleshooting
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349 Results
- 51How to identify your Operating System (OS).
- 52Unable to Scan AX
- 53Store a Speed Dial number from my Brother machine's Caller ID History.
- 54Change the number of times my Brother machine rings before it answers.
- 55I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 56Wrong Paper Size
- 57Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 58Can I use voice mail on the same line as my Brother machine?
- 59When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 60Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 61I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 62Wireless setup is requesting a WPS PIN to complete the setup
- 63Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 64I cannot find some option in the Printing preferences. (For Windows)
- 65I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 66Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 67Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 68I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 69Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 70Unable to Print 7X
- 71Ink Absorber Full
- 72Low Temperature
- 73The edge of glossy paper is smudged.
- 74Scan multiple pages into one file instead of each scan being saved as a separate file.
- 75Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 76When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 77Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 78Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 79Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 80A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 81Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 82When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 83When I scan a document using ControlCenter, the scanned file size is too big.
- 84How do I know which side up my photo paper should be in the tray?
- 85Load envelopes into my machine
- 86Add your Brother machine with AirPrint (macOS)
- 87Cannot print after a Windows 10 update (June 2020)
- 88I cannot send a fax using PC-FAX (Windows 10)
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90Scan from the Brother iPrint&Scan application using Windows Phone.
- 91Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 92The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 93The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 94Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 95Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 96I cannot start ControlCenter4.
- 97Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 98Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 99Unable to Print 3X
- 100Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.