FAQs & Troubleshooting
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180 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Replace Ink
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The printer status is Offline or Paused.
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7(Video) Set up your Brother machine
- 8Printer Jam or Paper Jam
- 9How to identify your Operating System (OS).
- 10Install the Brother Mobile Connect application (for mobile device)
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12Ink Low
- 13Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 14When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17What is the default password for my BRAdmin or Web Based Management?
- 18One or more of my colors are not printing (blank).
- 19Delete print jobs from the print queue.
- 20Wrong Ink Color
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Update the Driver or Firmware for your Brother machine
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24High Temperature
- 25My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 26Cannot Detect
- 27A security warning appears when accessing Web Based Management via HTTPS.
- 28Where can I download Brother iPrint&Scan application for Mac?
- 29Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Cannot print after a Windows 10 update (June 2020)
- 33Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 34What is Brother Web Connect (Web icon)?
- 35(Video) When I print photos, the color quality is not good.
- 36Cover is Open
- 37I am unable to print from a client PC to a printer on a print server. (Linux)
- 38How Brother inkjet printers measure remaining page yields
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 41Check the remaining ink or toner level (Linux)
- 42When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Telephone Line Interference/VoIP.
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Cannot Print XX or Print Unable XX
- 49No Ink Cartridge
- 50What is the recommended paper?