FAQs & Troubleshooting
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336 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3Adjust color settings by using the custom setting in the printer driver
- 4Pre-Required Procedures (Linux)
- 5Printouts have wrinkles.
- 6Scan multiple pages into one file instead of each scan being saved as a separate file.
- 7Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 8White lines or bands or ribbing appear across the page.
- 9Colors are light or unclear on the whole page.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Can I print on transparencies e.g. for overhead projectors?
- 13Scan and save a document in PDF format (Scan to File)
- 14Printouts have toner scatter or toner stain.
- 15Spots are printed at 75mm.
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17How do I replace the waste toner box?
- 18Why doesn't the machine answer when receiving a call?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20The printer status is Offline or Paused.
- 21When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 22Colored lines appear across the page.
- 23Nothing is printed on the page or some colors are missing.
- 24Cannot print after a Windows 10 update (June 2020)
- 25Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 26Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Can I use AirPrint with my Brother machine?
- 28I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 29How do I clear the message "Jam MP Tray" from the LCD display?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34What is Brother iPrint&Scan?
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 37Can I print from or scan to Android™ Smartphone?
- 38I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 39Can I use voice mail on the same line as my Brother machine?
- 40Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 41How do I clear the message "Jam Rear" from the LCD display?
- 42I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 43What is the BRAdmin Professional software used for?
- 44How do I install additional memory?
- 45Color around the edge of printing is incorrect.
- 46How to identify your Operating System (OS).
- 47The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 48Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 49I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.