- 119/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 229/07/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 325/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 425/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 525/03/2016I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 617/01/2014Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 707/11/2011When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 826/04/2010When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 922/07/2008When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 1026/10/2007I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?