FAQs & Troubleshooting
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298 Results
- 51I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 52I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 53I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 54I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 55I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 56Which E-mail packages are compatible with ControlCenter3?
- 57How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 58When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 59Why does my Brother machine make a clunking noise when powered on or printing?
- 60I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 61Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 62The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 63Lines appears across the page.
- 64Can I print from DOS applications?
- 65My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 66I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 67The image is ghosted.
- 68Nothing is printed on the page or some colors are missing.
- 69What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 70Uninstall the drivers. (Mac OS X 10.5)
- 71Paper size settings are unavailable when I print from OpenOffice (Linux)
- 72Windows 10 Support Information
- 73I cannot save a file downloaded from the Brother support website (For Windows)
- 74Download a file from the "Downloads" section and save it to Windows 8 computer.
- 75The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 76I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 77Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 78Windows 7 Support Information
- 79Scan multiple pages into one file instead of each scan being saved as a separate file.
- 80Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 81Set up my Brother machine to forward the received faxes to another location.
- 82Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 83I updated the Web BRAdmin and cannot enable the logging function.
- 84When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 85"Document Jam" error appears on the LCD. What should I do?
- 86When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 87How do I repack my machine?
- 88Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 89Can I use non-Brother or third party supplies with the Brother machine?
- 90I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 91Can I print using the IPP protocol on Windows XP?
- 92What is the BRAdmin Professional software used for?
- 93What is the recommended paper?
- 94I'm using Macintosh®. What are the settings in the Scanner window used for?
- 95Large characters are printed incorrectly. (Linux)
- 96When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 97Uninstall Scan-key-tool. (Linux)
- 98Configure scan settings without administrator privileges (Linux)
- 99I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 100To install the printer driver easily using a tool. (Linux)