FAQs & Troubleshooting
Popular |
310 Results
- 1Replace Toner
- 2Replace Drum
- 3Print on both sides of the paper (2-sided/duplex Printing).
- 4Replace Fuser
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Replace WT (waste toner) Box
- 72-sided (duplex) scan
- 8Colored streaks or bands down the page
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Easy Scan to E-mail
- 11The printer status is Offline or Paused.
- 12Replace Belt
- 13Load paper in the paper tray
- 14WT Box End Soon
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16"Offline" appears on the Status Monitor.
- 17Drum Error (Drum!)
- 18Document Jam
- 19Drums End Soon/ Drum End Soon(X)
- 20Jam Rear
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22No Waste Toner
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25Jam 2-sided
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27Configure and use the Scan to FTP feature
- 28I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 29Clean the drum unit
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31What driver package format is supported by my Linux distribution?
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Jam Manual Feed
- 34Configure and use the Scan to Network feature (For Windows)
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37Locate files scanned with ControlCenter2 (For Macintosh)
- 38Registration or Registration failed.
- 39When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42Jam Tray 1 or Jam Tray
- 43Curled or wavy
- 44Wrinkle
- 45Colors are light or faint on the whole page.
- 46Print the Network Configuration Report
- 47Set up your Brother machine on a wireless network.
- 48How to identify your Operating System (OS).
- 49I keep getting the error message "Authenticate Err (Authentication error)".
- 50Small Paper