FAQs & Troubleshooting
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183 Results
- 1Delete print jobs from the print queue.
- 2The printer status is Offline or Paused.
- 3When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 4What driver package format is supported by my Linux distribution?
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Check the IP addresses of your PC and the Brother machine
- 9Does NC-2200w work with Windows Vista?
- 10Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 11Cannot print after a Windows 10 update (June 2020)
- 12When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 13Configure scan settings without administrator privileges (Linux)
- 14Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15Functions supported in the Windows 7 built-in drivers
- 16Windows 7 Support Information
- 17How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 18Scan a document using "Scanner and Camera Wizard" in Windows XP
- 19Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 20What is a "Generic PCL Driver"?
- 21I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 22Can I confirm that the FAX was sent correctly?
- 23I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
- 24I cannot install the driver when using the Driver Install Tool. (Linux)
- 25Configure the Scan to Email Feature (Linux)
- 26I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 27I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29Large characters are printed incorrectly. (Linux)
- 30When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 31I installed scan-key-tool, but it does not work. (Linux)
- 32When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 33When printing with monochrome laser printer, the print position shifts. (Linux)
- 34Windows 10 Support Information
- 35Install the built-in drivers (For Windows 8 and Windows 10)
- 36A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 37What is the Network Shared printing?
- 38I cannot print from my computer via USB.
- 39I cannot scan via USB. (Mac OS X)
- 40When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 41Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 42Scan an image and insert it in a Windows XP application
- 43Scan a document from a Windows Vista application
- 44Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46I am experiencing problems sending a fax, what can I do?
- 47How do I clear the message "MFC is Busy" or "Connect Failure"?
- 48I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 49When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 50What does "COMM.ERROR" on the LCD display mean?