FAQs & Troubleshooting
![]() |
Latest |
173 Results
- 110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301/06/2023Delete print jobs from the print queue.
- 416/05/2023I cannot print from my computer via USB.
- 526/04/2023Check the IP addresses of your PC and the Brother machine
- 627/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 727/03/2023Change the printer driver settings (Windows/macOS)
- 827/03/2023The printer status is Offline or Paused.
- 914/02/2023Scan a document in Windows 8 and Windows 10.
- 1019/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1113/12/2022How to identify your Operating System (OS).
- 1216/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1315/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1431/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1517/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 1612/10/2022Can I print from DOS applications?
- 1712/09/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 1806/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 1922/08/2022Configure the Scan to Email Feature (Linux)
- 2009/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2126/07/2022Configure and use the Scan Key Tool (Linux)
- 2220/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2309/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2420/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2507/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 2601/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2717/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2806/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 2910/11/2021Open the Control Panel (For Windows)
- 3012/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3127/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 3216/07/2020Cannot print after a Windows 10 update (June 2020)
- 3306/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 3406/07/2020Scan using XSane or GIMP (Linux)
- 3506/07/2020Important points for specifying the scan area (Linux)
- 3606/07/2020What driver package format is supported by my Linux distribution?
- 3713/05/2020Configure scan settings without administrator privileges (Linux)
- 3813/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 3913/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 4016/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 4106/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 4206/04/2020Delete a network scanner entry. (Linux)
- 4306/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 4403/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4503/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4627/11/2019Print command (LPR) (Linux)
- 4727/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4815/11/2019Print command (cupswrapper) (Linux)
- 4929/10/2019Pre-Required Procedures (Linux)
- 5029/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)