FAQs & Troubleshooting
Popular |
173 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Delete print jobs from the print queue.
- 3Does NC-2200w work with Windows Vista?
- 4Change the printer driver settings (Windows/macOS)
- 5I cannot print with Windows Vista 64bit.
- 6I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 7The downloaded driver's name is different from my machine's name. (Linux)
- 8To install the printer driver easily using a tool. (Linux)
- 9Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 11The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13When trying to print from Mac OS® X the print queue is stopped.
- 14I'm using Macintosh®. What are the settings in the Scanner window used for?
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 18Firewall port requirements of the Scan Key Tool (Linux)
- 19Pre-Required Procedures (Linux)
- 20Open the Control Panel (For Windows)
- 21The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 22Can I print from or scan to Android™ Smartphone?
- 23I cannot scan via USB. (Mac OS X)
- 24I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 25Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 26The machine does not print anything.
- 27I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 28Scan using XSane or GIMP (Linux)
- 29Cannot print after a Windows 10 update (June 2020)
- 30Paper size settings are unavailable when I print from OpenOffice (Linux)
- 31How to identify your Operating System (OS).
- 32The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 33I cannot print from my computer via USB.
- 34Check the IP addresses of your PC and the Brother machine
- 35The paper is skewed when it's printed.
- 36I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 37I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 38How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 39Scan a document using "Scanner and Camera Wizard" in Windows XP
- 40Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 41When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 42Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44What does "MACHINE ERROR XX" mean?
- 45I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 46I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 47When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 48When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 49I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 50I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.