FAQs & Troubleshooting
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323 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Adjust color settings by using the custom setting in the printer driver
- 3What driver package format is supported by my Linux distribution?
- 4What is Brother iPrint&Scan?
- 5Jam Rear
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Belt End Soon
- 8Scan and save a document in PDF format (Scan to File)
- 9Carry out calibration to improve the color density
- 10Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 11Printouts have wrinkles.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 14When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 15Turn the Toner Save Mode on or off.
- 16Can I print from or scan to Android™ Smartphone?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I'm having a problem with the print quality. How can I solve it?
- 19Set up my Brother machine to forward the received faxes to another location.
- 20Printouts are curled or wavy.
- 21When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 22What is the recommended paper?
- 23My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Cannot print after a Windows 10 update (June 2020)
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27Print a web page from iPrint&Scan when using an Android™ mobile device.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 31I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 32I keep getting the error message "Authenticate Err (Authentication error)".
- 33I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 34No Waste Toner
- 35I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 36The toner does not fix to paper well. (Poor fixing)
- 37How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 38Drums End Soon/ Drum End Soon(X)
- 39Jam Inside
- 40Printouts (envelope, cardboard) have creases.
- 41How do I adjust the print position of each color?
- 42Large characters are printed incorrectly. (Linux)
- 43Clean the scanner to improve the copy or fax quality
- 44Out of Memory
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Uninstall printer drivers (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Delete print jobs from the print queue.
- 50Use the Universal Printer Driver for BR-Script. (PostScript language emulation)