FAQs & Troubleshooting
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367 Results
- 1Replace Fuser
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Wrinkles or creases
- 4Duplex (two-sided) scan
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace PF Kit xx
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9Remotely access my Brother machine to forward my faxes to another machine.
- 10Document Jam
- 11Curled or wavy
- 12Confirm that a FAX I sent was received correctly
- 13Replace Toner
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 16Reset the network settings to the factory default (video instructions).
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18What is Brother iPrint&Scan?
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 21How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 22Page skewed
- 23Print command (cupswrapper) (Linux)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25What driver package format is supported by my Linux distribution?
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Delete print jobs from the print queue.
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34The LCD displays an error code when I use Web icon (Brother Web Connect).
- 35Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 36Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 37I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 38Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 39When I try to send a fax the message "FAX # Restricted" appears on the display.
- 40Set the Brother machine to prevent public access to certain features
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 42Can I use voice mail on the same line as my Brother machine?
- 43Size Error DX
- 44Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 45Forward a fax to another fax machine when my machine has a mechanical problem
- 46Jam Inside
- 47Envelope creases
- 48Black toner marks across the page
- 49White lines down the page
- 50White lines, bands or ribbing across the page