FAQs & Troubleshooting
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363 Results
- 1Jam Inside
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Turn the Toner Save mode on or off
- 4Can I print from or scan to Android™ Smartphone?
- 5Curled or wavy
- 6Wrinkles or creases
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Cannot print after a Windows 10 update (June 2020)
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14How to identify your Operating System (OS).
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Setup and use Brother PC-FAX receiving
- 17How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 20Jam Tray 1 / Jam Tray 2
- 21Jam MP Tray
- 22White lines down the page
- 23Black lines down the page
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Change the printer driver settings (Windows/macOS)
- 28Cartridge Error
- 29What is the BRAdmin Professional software used for?
- 30What driver package format is supported by my Linux distribution?
- 31Can I use voice mail on the same line as my Brother machine?
- 32I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 33Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 34White spots or black spots at 3.7 in. (94 mm) intervals
- 35Toner specks
- 36Jam Duplex
- 37Jam Rear
- 38Black toner marks across the page
- 39White lines, bands or ribbing across the page
- 40White lines across the page
- 41Replace Drum
- 42Reset the network settings to the factory default (video instructions).
- 43When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 44Delete print jobs from the print queue.
- 45What is Brother iPrint&Scan?
- 46Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 49The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 50How do I make my faxed documents lighter or darker? (Fax Contrast)