FAQs & Troubleshooting
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296 Results
- 1I cannot make borderless prints.
- 2How do I clear the message "PAPER JAM" from the display?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4ControlCenter3 displays a blank screen at startup (Windows)
- 5Can I print from or scan to Android™ Smartphone?
- 6Scan multiple pages into one file instead of each scan being saved as a separate file.
- 7I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 8How do I load paper?
- 9Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Scan and save a document in PDF format (Scan to File)
- 12The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 13How do I clear Machine Error 46?
- 14How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 15One or more of my colors are not printing (blank). What can I do?
- 16I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 17My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 20Improve poor print quality.
- 21I want to print using CUPS while keeping SELinux enabled. (Linux)
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23Locate files scanned with ControlCenter3 (For Windows)
- 24I can receive a fax, but cannot receive a telephone call.
- 25I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 26When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 27Can I print using only the black ink cartridge when the Color cartridges have run out?
- 28When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 29Why doesn't the machine answer when receiving a call?
- 30Clear the message "Awaiting Redial"
- 31What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 32The print speed is very slow when I use XML Paper Specification Printer Driver.
- 33Create or view a XML Paper Specification document
- 34I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 35Change the user interface of ControlCenter3
- 36How do I replace the Ink Cartridge?
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 39Delete print jobs from the print queue.
- 40How to identify your Operating System (OS).
- 41How do I know which side up my photo paper should be in the tray?
- 42The printer status is Offline or Paused.
- 43The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 44Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 45The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 46When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 47Verify if the Brother machine has a dial tone
- 48I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 49How do I adjust the voice volume on the cordless handset of my Brother machine?
- 50Can I set my Brother machine to forward the faxes I receive to another location?