Can I print from or scan to Android™ Smartphone?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

I cannot print from my computer via network. (For Macintosh)

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

Can I use non-Brother or third party supplies with the Brother machine?

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

The printer status is Offline or Paused.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

How do I install the Optional Tray Module?

I'm using Macintosh®. What are the settings in the Scanner window used for?

The driver installation finished successfully but I cannot print. (Linux)

To install the printer driver easily using a tool. (Linux)

Windows 10 Support Information

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

Does NC-2200w work with Windows Vista?

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

Configure and use the Scan Key Tool (Linux)

The downloaded driver's name is different from my machine's name. (Linux)

Large characters are printed incorrectly. (Linux)

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)

When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)

Command List of brscan. (Linux)

Delete print jobs from the print queue.

Install the built-in drivers (For Windows 8 and Windows 10)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

Functions supported in the Windows 7 built-in drivers

I am sharing my Brother machine. I can print but cannot scan.

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

Is my Brother machine compatible with third party print servers?

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

I cannot scan via USB. (Mac OS X)

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?

How do I use my Outlook contacts with my Brother PC-Fax? (import)

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

The Interface of the Control Center has changed suddenly. Why?

The "Brother MFL-Pro Control Center" or "ControlCenter2.0" does not pop up when the document is placed into the ADF unit.

The link icon for Outlook Express is not displayed in PaperPort®. What should I do?