FAQs & Troubleshooting
Popular |
291 Results
- 1What is Brother iPrint&Scan?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 4I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8Scan and save a document in PDF format (Scan to File)
- 9I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 10I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 11How many copies can I make when I sort multiple copies using the ADF?
- 12I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 13Configure the Scan to Email Feature (Linux)
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Protect your Brother machine against unauthorised access over the network
- 16The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 19When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 20Windows 7 Support Information
- 21Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 22I'm using Windows XP. I cannot scan with the USB cable.
- 23I am experiencing problems sending a fax, what can I do?
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27The printer status is Offline or Paused.
- 28When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 29I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 30How do I improve the copy or fax quality?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32Large characters are printed incorrectly. (Linux)
- 33Print command (LPR) (Linux)
- 34Important points for specifying the scan area (Linux)
- 35Uninstall Scan-key-tool. (Linux)
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Windows 10 Support Information
- 38Use the Universal Printer Driver for PCL
- 39Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 43The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 44Verify if the Brother machine has a dial tone
- 45Scan multiple pages into one file instead of each scan being saved as a separate file.
- 46Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 47Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 48How do I clear the message "Check Paper Size" from the display?
- 49I want to know more information about the advanced features of my Brother machine.
- 50I'm using Windows 98/Me/NT/2000/XP. When I scan a multi-page document using the ADF, there is a long delay in scanning the pages, after the first page is scanned. How can I resolve this issue?