FAQs & Troubleshooting
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307 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2I cannot print using my Brother machine on a wireless network (Windows)
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 5How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 6Can I print from or scan to Android™ Smartphone?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Store numbers on my Brother machine for easy dialing.
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10Scan from the Brother iPrint&Scan application using Windows Phone.
- 11Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 12I cannot send a fax using PC-FAX (Windows 10)
- 13Set up your Brother machine on a wireless network.
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15How do I know the current network configuration?
- 16I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 17Discover the MAC address of the Brother network card
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Check the firmware version.
- 20Scan and save a document in PDF format (Scan to File)
- 21I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 22How do I clean white or black spots on printed documents?
- 23Protect your Brother machine against unauthorised access over the network
- 24Locate files scanned with ControlCenter3 (For Windows)
- 25Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 26Can I set my Brother machine to forward the faxes I receive to another location?
- 27Is my Brother machine compatible with Windows Vista?
- 28Transfer faxes to the PC when my machine has a mechanical problem
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30What is the BRAdmin Professional software used for?
- 31What is the recommended paper?
- 32The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 33What is the Network Shared printing?
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44How to identify your Operating System (OS).
- 45I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Change the printer driver settings (Windows/macOS)
- 48Make copies using my Brother machine.
- 49I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 50Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?