FAQs & Troubleshooting
Latest |
169 Results
- 5127/01/2014How can I print envelopes?
- 5220/01/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 5317/01/2014I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 5417/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 5517/01/2014Scan an image and insert it in a Windows XP application
- 5617/01/2014Scan a document from a Windows XP application
- 5717/01/2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 5826/11/2013I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 5917/05/2013Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6015/05/2013How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
- 6114/05/2013How can I clear the "INK EMPTY" message?
- 6214/05/2013I am experiencing problems sending a fax, what can I do?
- 6313/05/2013How can I re-install the drivers?
- 6413/05/2013How can I clear the "CHECK CARTRIDGE" error message?
- 6510/05/2013Why doesn't the machine answer when receiving a call?
- 6610/05/2013"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 6710/05/2013My FAX/MFC will not Dial. Why?
- 6825/04/2013Verify if the Brother machine has a dial tone
- 6925/04/2013How do I clear the "Awaiting Redial" message?
- 7026/02/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 7128/01/2013The keys on the control panel do not respond.
- 7202/08/2012The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 7329/06/2012What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 7411/05/2012Scan a document from a Windows Vista application
- 7508/03/2012Clear the paper jam or printer jam.
- 7608/11/2011Scan a document from the Windows Vista Photo Gallery
- 7704/11/2011How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 7802/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 7902/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 8026/09/2011When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 8131/08/2011I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 8229/08/2011I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 8325/03/2011Print the Network Configuration page
- 8415/02/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 8508/11/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 8626/10/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 8717/09/2010In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 8810/09/2010I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 8915/06/2010I can receive a fax, but cannot receive a telephone call.
- 9013/04/2010Functions supported in the Windows 7 built-in drivers
- 9108/04/2010I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 9224/03/2010When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 9310/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9409/02/2010My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 9526/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 9604/09/2009How do I know which receive mode to select?
- 9726/08/2009I'm using Windows. I can't receive a PC-FAX.
- 9821/08/2009I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 9921/08/2009I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 10017/07/2009I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?