FAQs & Troubleshooting
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169 Results
- 101How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 102A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 103I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 104I cannot print from my computer via USB.
- 105My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 106I can receive a fax, but cannot receive a telephone call.
- 107I cannot scan via USB. (Mac OS X)
- 108When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 109How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 110How do I clear a Machine Error 41, ME41 from the display?
- 111Scan a document using "Scanner and Camera Wizard" in Windows XP
- 112Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 113Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 114Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 115I'm using Windows. Is there any way to view how much ink is remaining?
- 116Is there any way to reduce Ink consumption?
- 117When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 118When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 119When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 120"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 121What does "MACHINE ERROR XX" mean?
- 122I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 123When trying to print from Mac OS® X the print queue is stopped.
- 124I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
- 125I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 126When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 127I'm using Macintosh®. What are the settings in the Scanner window used for?
- 128When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 129How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 130Scan a document from the Windows Vista Photo Gallery
- 131Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 132I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 133Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 134Clear the paper jam or printer jam.
- 135Can I print a report that will show a listing of faxes I sent and received?
- 136The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 137How do I clear the message "MFC is Busy" or "Connect Failure"?
- 138How can I re-install the drivers?
- 139How can I clear the "CHECK CARTRIDGE" error message?
- 140How can I clear the "PLS OPEN COVER" error message on LCD?
- 141What is the "Station ID" and how do I set it?
- 142What is Multi-Function Link Pro Suite?
- 143Where is the full User's Guide? I can't find enough information in the paper manual.
- 144How can I configure Windows® XP to send and receive faxes?
- 145I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 146I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 147I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 148Vertical streaks appear in my copies.
- 149I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 150I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?