FAQs & Troubleshooting
Popular |
338 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Can I print from or scan to Android™ Smartphone?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8When I print, the pages are smudged with ink. What should I do?
- 9Stop my Brother machine from automatically redialing a number.
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 12What driver package format is supported by my Linux distribution?
- 13Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15How do I know which side up my photo paper should be in the tray?
- 16Can I use voice mail on the same line as my Brother machine?
- 17My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 18Scan from the Brother iPrint&Scan application using Windows Phone.
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Forward a fax to another fax machine when my machine has a mechanical problem.
- 22What is Distinctive Ring and how do I program it?
- 23How do I factory reset the network settings?
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Protect your Brother machine against unauthorised access over the network
- 29Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Delete numbers stored in my Brother machine's Caller ID History.
- 38Configure a cover page for PC-FAX.
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 41Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 42The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 43Can I confirm that the FAX was sent correctly?
- 44I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 45Enable the Brother machine's network interface.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48How to identify your Operating System (OS).
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50Discover the MAC address of the Brother network card