I am having issues with the paper feed. What can I do?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

When I print, the pages are smudged with ink. What should I do?

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

Can I print from or scan to Android™ Smartphone?

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Does NC-2200w work with Windows Vista?

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

One or more of my colors are not printing (blank). What can I do?

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

Can I confirm that the FAX was sent correctly?

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

How to identify your Operating System (OS).

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

What is the Network Shared printing?

Change the printer driver settings (Windows/macOS)

Functions supported in the Windows 7 built-in drivers

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

How do I clear Machine Error 46?

I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

Can I still receive faxes or calls when the machine is switched off?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)

I installed scan-key-tool, but it does not work. (Linux)

Windows 10 Support Information

Can I print from and scan to iPhone, iPod touch and iPad?

I cannot print from my computer via network. (For Macintosh)

I can print but cannot scan via network. (For Macintosh)

"Scan to E-mail" defaults to Microsoft® Outlook Express.  How can I change it to Microsoft® Outlook?

Scan and save a document in PDF format (Scan to File)

Verify if the Brother machine has a dial tone

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

How do I know which receive mode to select?

How do I clean the Scanner to improve the copy or fax quality?

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

Configure the Scan to Email Feature (Linux)

Cannot print after a Windows 10 update (June 2020)

My machine prints 2-sided when I select 1-sided printing in the driver (Linux)