FAQs & Troubleshooting
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303 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2One or more of my colors are not printing (blank). What can I do?
- 3Paper Jam
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 6The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 7Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9What driver package format is supported by my Linux distribution?
- 10Can I use voice mail on the same line as my Brother machine?
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 13Where is the USB port on the machine?
- 14I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 15I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 16How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 17Forward a fax to another fax machine when my machine has a mechanical problem.
- 18I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 19I cannot send a fax using PC-FAX (Windows 10)
- 20The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 21I am unable to change my Brother machine's Receive Mode.
- 22Replace Ink
- 23What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 24My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 25Change the printer driver settings (Windows/macOS)
- 26How many times will my Brother machine automatically redial a busy number?
- 27What is Distinctive Ring and how do I program it?
- 28Why doesn't the machine answer when receiving a call?
- 29Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 32When I print, the pages are smudged with ink. What should I do?
- 33I cannot install the driver when using the Driver Install Tool. (Linux)
- 34Command List of brscan. (Linux)
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 37Locate files scanned with ControlCenter3 (For Windows)
- 38When I scan a document using ControlCenter, the scanned file size is too big.
- 39Load paper in the paper tray
- 40I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Delete print jobs from the print queue.
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45I still receive the error message "Paper Jam" after I removed the jammed paper.
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47Stop my Brother machine from automatically redialing a number.
- 48What is the Network Shared printing?
- 49How do I know which side up my photo paper should be in the tray?
- 50The printer status is Offline or Paused.