FAQs & Troubleshooting
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259 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The edge of glossy paper is smudged.
- 5Why doesn't the machine answer when receiving a call?
- 6What driver package format is supported by my Linux distribution?
- 7How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8Pre-Required Procedures (Linux)
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10Scan and save a document in PDF format (Scan to File)
- 11My machine does regular cleaning cycles in the night. How can I correct this?
- 12When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 13Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 14When I print, the pages are smudged with ink. What should I do?
- 15Replace Ink
- 16The LCD displays an error code (number). What does it mean?
- 17Images of the thumbnail page from the media (memory) card won't print.
- 18I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 19The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 20ControlCenter3 displays a blank screen at startup (Windows)
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22Delete print jobs from the print queue.
- 23Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Open the Control Panel (For Windows)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 28I still receive the error message "Paper Jam" after I removed the jammed paper.
- 29The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 30Stop my Brother machine from automatically redialing a number.
- 31Delete numbers stored in my Brother machine's Caller ID History.
- 32Locate files scanned with ControlCenter2 (For Macintosh)
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34The printer status is Offline or Paused.
- 35I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 36Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 37Scan multiple pages into one file instead of each scan being saved as a separate file.
- 38I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 39Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 40I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 41Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 42Is my Brother machine compatible with Windows Vista?
- 43I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 44Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 45Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 46Forward a fax to another fax machine when my machine has a mechanical problem.
- 47What is Distinctive Ring and how do I program it?
- 48Can I confirm that the FAX was sent correctly?
- 49I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 50I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
