FAQs & Troubleshooting
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231 Results
- 1Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 2How to identify your Operating System (OS).
- 3Pre-Required Procedures (Linux)
- 4Why doesn't the machine answer when receiving a call?
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 7Locate files scanned with ControlCenter2 (For Macintosh)
- 8Can I use voice mail on the same line as my Brother machine?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Delete print jobs from the print queue.
- 11How do I clear the message "PAPER JAM" from the display?
- 12Uninstall the drivers. (Mac OS X 10.5)
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14What driver package format is supported by my Linux distribution?
- 15Firewall port requirements of the Scan Key Tool (Linux)
- 16Locate files scanned with ControlCenter3 (For Windows)
- 17Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19What is Distinctive Ring and how do I program it?
- 20I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 21How do I know which receive mode to select?
- 22Improve poor print quality.
- 23The LCD displays an error code (number). What does it mean?
- 24The edge of glossy paper is smudged.
- 25How do I clear Machine Error 46?
- 26Scan and save a document in PDF format (Scan to File)
- 27When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 28When I print, the pages are smudged with ink. What should I do?
- 29The keys on the control panel do not respond.
- 30Can I confirm that the FAX was sent correctly?
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32Delete a network scanner entry. (Linux)
- 33How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37Configure the Scan to Email Feature (Linux)
- 38Paper size settings are unavailable when I print from OpenOffice (Linux)
- 39Can I use AirPrint with my Brother machine?
- 40The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 41Change the printer driver settings (Windows/macOS)
- 42How many times will my Brother machine automatically redial a busy number?
- 43When I scan a document using ControlCenter, the scanned file size is too big.
- 44The printer status is Offline or Paused.
- 45How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 46Can I print a report that will show all of my Speed Dial and Group numbers?
- 47I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 48Create or view a XML Paper Specification document
- 49I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 50Which E-mail packages are compatible with ControlCenter3?