FAQs & Troubleshooting
Popular |
319 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I still receive the error message "Paper Jam" after I removed the jammed paper.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9The computer fails to boot during its start-up process.
- 10Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 11How do I know which side up my photo paper should be in the tray?
- 12I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 13Which E-mail packages are compatible with ControlCenter3?
- 14Paper Jam
- 15Replace Ink
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 18Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 19I cannot print using my Brother machine on a wireless network (Windows)
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Delete print jobs from the print queue.
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24What is Brother iPrint&Scan?
- 25Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26How to identify your Operating System (OS).
- 27The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 28The edge of glossy paper is smudged.
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 31Scan multiple pages into one file instead of each scan being saved as a separate file.
- 32Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 33Where can I get FaceFilter Studio and what can I do with this application?
- 34What type(s) of connections can I use with my Brother machine and a wireless network?
- 35Forward a fax to another fax machine when my machine has a mechanical problem.
- 36Why doesn't the machine answer when receiving a call?
- 37I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 38I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41Install PaperPort™ 12SE / 14SE onto Windows 10.
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43Discover the MAC address of the Brother network card
- 44Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46The printer status is Offline or Paused.
- 47I can print but cannot scan via network. (For Mac)
- 48Scan and save a document in PDF format (Scan to File)
- 49In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 50When I print, the pages are smudged with ink. What should I do?