FAQs & Troubleshooting
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272 Results
- 1How can I improve poor print quality?
- 2When I print, the pages are smudged with ink. What should I do?
- 3I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 4Can I print from or scan to Android™ Smartphone?
- 5Scan and save a document in PDF format (Scan to File)
- 6I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 7One or more of my colors are not printing (blank). What can I do?
- 8When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 11I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 12ControlCenter3 displays a blank screen at startup (Windows)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Open the Control Panel (For Windows)
- 18I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 19Functions supported in the Windows 7 built-in drivers
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Can I print using only the black ink cartridge when the Color cartridges have run out?
- 22Can third party ink be used to refill the ink cartridges?
- 23When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 24I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 25Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 26Cannot print after a Windows 10 update (June 2020)
- 27The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 28I cannot print from my computer via USB.
- 29I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 32When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 33I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 34I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 35Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 36Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 37Can I use voice mail on the same line as my Brother machine?
- 38I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 39Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 40Where is the USB port on the machine? I can't find it on the back of the unit.
- 41The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 42I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 43I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 44I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 45I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 46When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 47What is the Network Shared printing?
- 48When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 49Scan a document in Windows 8 and Windows 10.
- 50Is there any way to reduce Ink consumption?