FAQs & Troubleshooting
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185 Results
- 1The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 2Installing the software
- 3Printing is not possible. (USB connection)
- 4Which interface can I use?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6The printer does not enter the sleep mode when it is connected via a wireless LAN.
- 7How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 8How do I install/change the RD roll?
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12Where can I find my Brother printer's serial number?
- 13What iOS mobile application can I use?
- 14The power button does not light up.
- 15What do the indicator lights mean?
- 16(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17When I print many continuous labels, part of the label data is printed twice.
- 18How to set the Head Unit
- 19How to set the Platen Roller
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21What Android™ mobile application can I use?
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23How do I transfer label templates with P-touch Transfer Express?
- 24How to replace the coin cell battery
- 25What is the default User ID and Password for BRAdmin Light or Professional?
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29The print result does not improve even if I adjust the print density.
- 30How to set the Cutter
- 31I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 32I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 33Disable or reconfigure SELinux. (Linux®)
- 34Creating a label with OpenOffice (Linux®)
- 35Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 36How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 37How to use the Paper Size Setup (for Windows)
- 38How do I connect the printer to my mobile device via Bluetooth®?
- 39Where can I find the printer's network settings, such as IP address?
- 40"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42How do I reset network setting?
- 43How to delete the registry information and files related to the printer driver
- 44How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 46The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 47How do I connect the printer to my mobile device via Wi-Fi®?
- 48Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 49How do I transfer label or slip templates?
- 50Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.