FAQs & Troubleshooting
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149 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2What is the default User ID and Password for BRAdmin Light or Professional?
- 3How can I reset the printer?
- 4How to set the Cutter
- 5What is the Label List? (P-touch Editor 5.x for Windows)
- 6The Printer Setting Tool does not start.
- 7I cannot print after updating the firmware or font data.
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9Using the Device Settings (for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12How to install Brother software on a computer not connected to the Internet
- 13The media cannot be fed to the beginning of a label.
- 14How do I install/change the RD roll?
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 17How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 18How to open the Devices and Printers window
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 24How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 25When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 26Printing is not possible. (USB connection)
- 27The power button does not light up.
- 28Which interface can I use?
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30The print result does not improve even if I adjust the print density.
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32Uninstalling the printer drivers (Linux®)
- 33Creating a label with OpenOffice (Linux®)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35Using P-touch Template Settings
- 36Can I print out the printer settings?
- 37Error messages do not appear when using the USB connection of my printer.
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40How to identify your Operating System (OS) for Windows or Mac
- 41When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 42How to set the Platen Roller
- 43I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 44What Android™ mobile application can I use?
- 45How to share your printer in Windows 7 in a network-shared environment.
- 46Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 47How do I reset network setting?
- 48Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)