FAQs & Troubleshooting
Latest |
149 Results
- 5112/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5212/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5312/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5412/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5512/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5612/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5712/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5812/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5912/04/2023Where can I find my Brother printer's serial number?
- 6028/11/2022Using the Communication settings (for Windows)
- 6121/11/2022What kinds of software or functions are available for this printer?
- 6220/10/2022Using Web Based Management
- 6328/06/2022How to install Brother software on a computer not connected to the Internet
- 6414/06/2022How do I switch to and use the mass storage mode?
- 6514/06/2022Which interface can I use?
- 6614/06/2022How can I reset the printer?
- 6718/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 6826/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6926/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 7019/04/2022Installing a CA certificate
- 7118/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7211/04/2022Install BRAdmin Professional 3
- 7331/03/2022How to delete the registry information and files related to the printer driver
- 7428/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7624/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 7709/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7809/12/2021How to use P-touch Library
- 7909/12/2021Using the Printer Setting Tool (for Windows)
- 8009/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 8108/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8203/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8303/08/2021A security warning appears when accessing Web Based Management via HTTPS.
- 8429/01/2021Installing the software (for Windows)
- 8513/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 8627/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 8730/10/2020When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 8820/10/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 8915/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 9013/10/2020The power turns off automatically.
- 9104/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9214/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9309/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9403/07/2020Printed barcodes cannot be read.
- 9519/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9619/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9719/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9818/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9913/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 10013/05/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)