FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How to set the Cutter
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 5How to set the Head Unit
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 10How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 11Labels are jammed in the machine or are not ejected correctly after printing.
- 12How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 13(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 14How do I transfer label or slip templates?
- 15Which interface can I use?
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17Adding a custom media size for continuous roll (Linux®)
- 18How to identify the printer's firmware version
- 19Can I directly operate my printer from a self-developed application software and print a label?
- 20How do I clean my printer?
- 21How do I install/change the RD roll?
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 24When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 25I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 26Where can I find my Brother printer's serial number?
- 27What Android™ mobile application can I use?
- 28How to use P-touch Library
- 29How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 30Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33How do I transfer label templates with P-touch Transfer Express?
- 34How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 35Printing is not possible. (USB connection)
- 36The power button does not light up.
- 37I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 38Print free-length labels with the set length (Linux®)
- 39Creating a label with GIMP (Linux®)
- 40Can I set a different media width when using an OpenOffice template? (Linux®)
- 41How to install Brother software on a computer not connected to the Internet
- 42The barcode on a printed PDF file cannot be read.
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to use the Paper Size Setup (for Windows)
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47How to identify your Operating System (OS) for Windows or Mac
- 48When I print a long label or many labels continuously, printing suddenly stops.
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)