FAQs & Troubleshooting
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128 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4How to install the rechargeable Li-ion battery
- 5Using P-touch Template Settings
- 6Using the Device Settings (for Windows)
- 7How do I transfer label or slip templates?
- 8How do I transfer label templates with P-touch Transfer Express?
- 9Using the Communication settings (for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 16How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 19I cannot print from the client computer to the printer on the print server. (Linux®)
- 20Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 21Adding a custom media size for continuous tape (Linux®)
- 22Installing a CA certificate
- 23How to share your printer in Windows 7 in a network-shared environment.
- 24"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 25How do I uninstall the printer driver?
- 26How to delete the registry information and files related to the printer driver
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 31Where can I find my Brother printer's serial number?
- 32What Android™ mobile application can I use?
- 33I cannot print from the printer in a network-shared environment.
- 34How do I reset network setting?
- 35How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 36How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 38Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 39All print jobs have been cancelled and nothing can be printed. (Linux®)
- 40I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 41PostScript data cannot be printed or is printed in the text format. (Linux®)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43Installing the LPR driver and CUPS wrapper driver (Linux®)
- 44Disable or reconfigure SELinux. (Linux®)
- 45Uninstalling the printer drivers (Linux®)
- 46How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 47The media cannot be fed to the beginning of a label.
- 48I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 49Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 50The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)