FAQs & Troubleshooting
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137 Results
- 1Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3(Video) When I print many continuous labels, part of the label data is printed twice.
- 4Creating a label with GIMP (Linux®)
- 5Where can I find my Brother printer's serial number?
- 6What iOS mobile application can I use?
- 7(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11What Android™ mobile application can I use?
- 12How do I transfer label or slip templates?
- 13(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 14How do I reset network setting?
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16Installing the LPR driver and CUPS wrapper driver (Linux®)
- 17How to open the Devices and Printers window
- 18How do I disable broadcasting the printer to AirPrint-compatible devices?
- 19Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 20The driver downloaded from the website cannot be installed.
- 21The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 22Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 23Uninstalling the printer drivers (Linux®)
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25Using the Communication settings (for Windows)
- 26How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 27How do I install/change the RD roll?
- 28Printing is not possible. (USB connection)
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35How do I transfer label templates with P-touch Transfer Express?
- 36How to install the rechargeable Li-ion battery
- 37I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40How to delete the registry information and files related to the printer driver
- 41How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 42How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 44(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46Using the Device Settings (for Windows)
- 47The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 48The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 49Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 50The paper settings specified from the server computer are not reflected on the client computer.