FAQs & Troubleshooting
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121 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How do I install/change the RD roll?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9When I print a long label or many labels continuously, printing suddenly stops.
- 10How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 11Installing the LPR driver and CUPS wrapper driver (Linux®)
- 12The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
- 13How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 14(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 15I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 16I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 17(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18What Android™ mobile application can I use?
- 19I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 20How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 28Error messages do not appear when using the USB connection of my printer.
- 29I connected multiple printers of the same model to one computer but can only print from one of them.
- 30Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 31Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 32Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 33How to identify the printer's firmware version
- 34The media cannot be fed to the beginning of a label.
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38How to delete the registry information and files related to the printer driver
- 39How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 40How to identify your Operating System (OS) for Windows or Mac
- 41How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 42How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 43How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46I cannot print from GIMP on Linux.
- 47Disable or reconfigure SELinux. (Linux®)
- 48Where can I find my Brother printer's serial number?
- 49Using P-touch Template Settings
- 50The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)