FAQs & Troubleshooting
Popular |
121 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How do I clean my machine?
- 3How to open the Devices and Printers window
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9Printing is not possible. (USB connection)
- 10The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 11Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 12How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 16How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18How do I transfer label or slip templates?
- 19What is the Label List? (P-touch Editor 5.x for Windows)
- 20Where can I find my Brother printer's serial number?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 27The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 28Using the Printer Setting Tool (for Windows)
- 29Using the Device Settings (for Windows)
- 30"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31How to delete the registry information and files related to the printer driver
- 32How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33How do I install/change the RD roll?
- 34How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 35(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 36The driver downloaded from the website cannot be installed.
- 37(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40What Android™ mobile application can I use?
- 41The media cannot be fed to the beginning of a label.
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45How do I transfer label templates with P-touch Transfer Express?
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)