FAQs & Troubleshooting
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228 Results
- 1How do I transfer label or slip templates?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 7How do I uninstall the printer driver?
- 8How to identify your Operating System (OS) for Windows or Mac
- 9I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 10Creating a label with OpenOffice (Linux®)
- 11Where can I find my Brother printer's serial number?
- 12What Android™ mobile application can I use?
- 13What iOS mobile application can I use?
- 14I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16How do I transfer label templates with P-touch Transfer Express?
- 17How do I reset network setting?
- 18While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 19Printing is not possible. (USB connection)
- 20Where can I download the latest P-touch Editor for Mac?
- 21Which interface cable can I use?
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 24I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 25How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 26How to open the Devices and Printers window
- 27Can I create a label with time&date? (iPrint&Label)
- 28What is the compatible barcode protocol? (iPrint&Label)
- 29How to identify the printer's firmware version
- 30How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 33How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 34(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 35I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 36All print jobs have been cancelled and nothing can be printed. (Linux®)
- 37Disable or reconfigure SELinux. (Linux®)
- 38I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 39Poor print quality when printing on narrow labels. (iPrint&Label)
- 40Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 41Where can I download Brother iPrint&Label? (iPrint&Label)
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43The paper settings specified from the server computer are not reflected on the client computer.
- 44What is the default User ID and Password for BRAdmin Light or Professional?
- 45My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 48(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49Printing is not possible. (P-touch Editor5.3 for Mac)
- 50How do I install/change the label roll?