FAQs & Troubleshooting
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163 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How to uninstall the printer driver and software
- 3I cannot install the printer driver.
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Where can I find my Brother printer's serial number?
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 11How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 14When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 15How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 16The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 17How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 18I got an error while installing the printer driver. (Linux®)
- 19Creating a label with OpenOffice (Linux®)
- 20Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 23Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 24The power button does not light up.
- 25How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 26How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 27What are the cleaning sheets for? When do I use them?
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 30I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 31I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 32Uninstalling the printer drivers (Linux®)
- 33(Video) Small characters or thin lines are printed faintly.
- 34Small characters or thin lines are printed faintly.
- 35I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 36What is the Label List? (P-touch Editor 5.x for Windows)
- 37How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 39Disable or reconfigure SELinux. (Linux®)
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 41I cannot print from GIMP on Linux.
- 42Print free-length labels with the set length (Linux®)
- 43I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46Creating a label with GIMP (Linux®)
- 47Can I set a different media width when using an OpenOffice template? (Linux®)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)