FAQs & Troubleshooting
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187 Results
- 1When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 2Where can I download the latest P-touch Editor for Mac?
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 10How do I replace the cutter blade?
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (USB connection)
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 15How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (P-touch Editor 5.0 for Mac)
- 18How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 19I cannot discover the product with the configuration utility.
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 22Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 23I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 24Can I set a different media width when using an OpenOffice template? (Linux®)
- 25Where can I find my Brother printer's serial number?
- 26How to open the Devices and Printers window
- 27Labels are jammed in the cutter or are not ejected correctly after printing.
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29How do I uninstall the printer driver?
- 30Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 31How to delete the registry information and files related to the printer driver
- 32How do I create name badges by joining "First Name" and "Last Name" fields together?
- 33(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34Creating a label with GIMP (Linux®)
- 35Small characters or thin lines are printed faintly.
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37What is the Label List? (P-touch Editor 5.x for Windows)
- 38When I try to use the database function, an application error occurs.
- 39How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 40How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 43How do I reset the PS-9000 to factory default settings?
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47Printing is not possible. (P-touch Editor5.3 for Mac)
- 48Suddenly my print server stopped printing.
- 49I have an occasional printing problem.
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)