FAQs & Troubleshooting
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- 1When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 2Where can I download the latest P-touch Editor for Mac?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I create name badges by joining "First Name" and "Last Name" fields together?
- 5How do I replace the cutter blade?
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12I have an occasional printing problem.
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15How do I uninstall the printer driver?
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18Uninstalling the printer drivers (Linux®)
- 19(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20(Video) Small characters or thin lines are printed faintly.
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 24The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 25Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 26(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28Printing is not possible. (P-touch Editor5.3 for Mac)
- 29Labels are jammed in the machine or are not ejected correctly after printing.
- 30How do I install/change the label roll?
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 33Creating a label with OpenOffice (Linux®)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35How to open the Devices and Printers window
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37Labels are jammed in the cutter or are not ejected correctly after printing.
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43When I try to use the database function, an application error occurs.
- 44(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 45The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)