FAQs & Troubleshooting
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156 Results
- 51Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 52How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 53Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 54Diagonal lines are distorted.
- 55How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 56(Video) Printed barcodes cannot be read.
- 57The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 58How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 59How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 60The printing has poor quality, white lines, or streaks.
- 61P-touch Editor crashes when I open it on my Mac.
- 62Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 63Where can I download the latest P-touch Editor for Mac?
- 64I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 65Uninstalling the printer drivers (Linux®)
- 66Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 67Can I set a different media width when using an OpenOffice template? (Linux®)
- 68I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 69The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 70"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 71What is the maximum printable width?
- 72I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 73When I load a DK roll in my printer and turn it on, it feeds two labels instead of one.
- 74When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
- 75The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 76I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 77How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 78When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)
- 79Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 80(Video) Small characters or thin lines are printed faintly.
- 81I cannot save a file downloaded from the Brother support website (For Windows)
- 82How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 83Using the Printer Setting Tool (for Mac)
- 84Can I create a label with time&date? (iPrint&Label)
- 85What is the compatible barcode protocol? (iPrint&Label)
- 86Can I change the barcode settings like barocde size? (iPrint&Label)
- 87Can I change the barcode protocol inside the templates? (iPrint&Label)
- 88How do I print labels distributed to multiple printers?
- 89How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 90How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 91Using the Printer Setting Tool (for Windows)
- 92Installing the software
- 93Can I print out the printer settings?
- 94Error messages do not appear when using the USB connection of my printer.
- 95Printed barcodes cannot be read.
- 96How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 97How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 98Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 99How can I print using Portrait? (iPrint&Label)
- 100The power turns off automatically.