FAQs & Troubleshooting
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- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How do I transfer label or slip templates?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6Printing is not possible. (USB connection)
- 7Where can I find my Brother printer's serial number?
- 8Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 9How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 10I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15When I try to print a label, it comes out blank. (for Mac)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17What is the Label List? (P-touch Editor 5.x for Windows)
- 18How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (P-touch Editor5.3 for Mac)
- 21(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25How to identify your Operating System (OS) for Windows or Mac
- 26How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 29The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 30Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 31How do I reset the PS-9000 to factory default settings?
- 32Where can I download the latest P-touch Editor for Mac?
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34Creating a label with GIMP (Linux®)
- 35I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 36The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 37The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 38How do I uninstall the printer driver?
- 39How do I clean my QL machine?
- 40How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 42Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 43I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 44The paper settings specified from the server computer are not reflected on the client computer.
- 45I cannot discover the product with the configuration utility.
- 46I have an occasional printing problem.
- 47My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 48I do not know how to become a superuser in Ubuntu. (Linux®)
- 49Uninstalling the printer drivers (Linux®)
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)