FAQs & Troubleshooting
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134 Results
- 1Delete print jobs from the print queue.
- 2Enable the Brother machine's network interface.
- 3What is Brother iPrint&Scan?
- 4Replace Parts
- 5The printer status is Offline or Paused.
- 6No Cartridge
- 7Printable area
- 8No Tray ID 1 / ID 2 / ID 3 / ID 4
- 9Jam D Duplex
- 10Replace Ink
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13How to identify your Operating System (OS).
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17Change the printer driver settings (Windows/macOS)
- 18Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error
- 19Cartridge Error
- 20Can third party ink be used to refill the ink cartridges?
- 21Reset the print server to the default factory settings.
- 22Print the Network Configuration Report
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24I get a TS error when trying to print on a wireless network.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26Waste Tank Full
- 27Jam B Inside
- 28Ink Low
- 29No Paper
- 30Wrong Paper Size
- 31Important points you need to confirm before configuring your Brother machine for a wireless network.
- 32What is the Network Shared printing?
- 33In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 34"Offline" appears on the Status Monitor.
- 35Discover the MAC address of the Brother network card
- 36Unusable Device
- 37DX Lever Error
- 38Out of Memory
- 39Jam F OP Tray
- 40Jam C Inside
- 41Can I print from or scan to Android™ Smartphone?
- 42Jam E Rear
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Open the Status Monitor
- 46Too Many Trays
- 47Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 48Output Tray Full
- 49Is my Brother machine compatible with Windows Vista?
- 50I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.