FAQs & Troubleshooting
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134 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2What is Brother iPrint&Scan?
- 3The printer status is Offline or Paused.
- 4Delete print jobs from the print queue.
- 5Enable the Brother machine's network interface.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Waste Tank Alert
- 10Waste Tank Full
- 11Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 12Replace Parts
- 13No DX Tray
- 14Print a web page from iPrint&Scan when using an Android™ mobile device.
- 15Print Unable XX
- 16Is my Brother machine compatible with Windows Vista?
- 17Jam MP Tray
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21How to identify your Operating System (OS).
- 22Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 23I get a TS error when trying to print on a wireless network.
- 24Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 29Can I print from or scan to Android™ Smartphone?
- 30Change the printer driver settings (Windows/macOS)
- 31Short Paper
- 32Cover is Open
- 33I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 34Jam D Duplex
- 35Jam E Rear
- 36Replace Ink
- 37What is the BRAdmin Professional software used for?
- 38Disable the APIPA protocol.
- 39Set up your Brother machine on a wireless network.
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Open the Status Monitor
- 42Cartridge Alert
- 43Output Tray Full
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Printing/ Scanning with a mobile device
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48I cannot print from my computer via USB.
- 49Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error
- 50No Cartridge