FAQs & Troubleshooting
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246 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Use Universal Print (Windows)
- 6(Video) Connect the cord
- 7Restrict changing machine settings for users.
- 8(Video) Set up your Brother machine
- 9The printer status is Offline or Paused.
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11Replace the Waste Toner Box
- 12(Video) Unpack your Brother machine
- 13Replace Laser
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15Replace the Belt Unit
- 16Paper is Jammed underneath the Paper Tray
- 17Paper is Jammed in the Back of the Machine
- 18Paper is Jammed Inside the Machine
- 19Paper is Jammed in the MP tray
- 20Cannot print after a Windows 10 update (June 2020)
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Delete print jobs from the print queue.
- 23Discover the MAC address of the Brother network card
- 242-sided Disabled
- 25Reduce Toner Consumption
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Import a Certificate and Private Key
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Enable the Brother machine's network interface.
- 31(Video) Load and print an Envelope (MP Tray)
- 32What is Brother iPrint&Scan?
- 33What is AirPrint?
- 34Adjust color settings by using the custom setting in the printer driver
- 35Cartridge Error
- 36Print both sides of paper or a booklet automatically
- 37Cooling Down
- 38Paper is Jammed in the Paper Tray
- 39Clean the Corona Wires
- 40Add your Brother machine with AirPrint (macOS)
- 41When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43What is Storage PC Print Data using Active Directory®? (Windows)
- 44How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 45How to identify your Operating System (OS).
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Secure Print (Macintosh)
- 49Drum !
- 50What can happen if the wrong paper is used in your machine.