FAQs & Troubleshooting
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236 Results
- 1(Video) Load A4/Letter paper
- 2Replace PF Kit xx
- 3(Video) Unpack your Brother machine
- 4Paper is Jammed in the Paper Tray
- 5Paper is Jammed underneath the Paper Tray
- 6Wireless setup is requesting a WPS PIN to complete the setup
- 7Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 8Discover the MAC address of the Brother network card
- 9Secure Print (Macintosh)
- 10Print the Network Configuration Report
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16Paper is Jammed in the MP tray
- 17What is the default password for my Brother machine?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Check the remaining ink or toner level (Linux)
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Configure the Store Print Log to Network Settings Using Web Based Management
- 22The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 23How to identify your Operating System (OS).
- 24Toner Error
- 25Install the optional lower tray
- 26What is the recommended paper?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28When I print images, the quality is not good (Linux)
- 29(Video) Connect the cord
- 30(Video) Load and print an Envelope (MP Tray)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34Adjust color settings by using the custom setting in the printer driver
- 35Replace Laser
- 36Replace the Toner Cartridge
- 37I cannot find some options in the Print dialog box (macOS 11 or later)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 39Protect your Brother machine against unauthorised access over the network
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42What is Brother iPrint&Scan?
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 452-sided Disabled
- 46Print both sides of paper or a booklet automatically
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Factory Reset
- 49Envelope creases
- 50Reset the Network Settings to the Factory Settings