FAQs & Troubleshooting
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170 Results
- 1Replace Drum
- 2What is the recommended paper?
- 3Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 4Replace Toner
- 5Replace WT Box
- 6The printer status is Offline or Paused.
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 82-sided Disabled
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Can I print from or scan to Android™ Smartphone?
- 11What driver package format is supported by my Linux distribution?
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Change the printer driver settings (Windows/macOS)
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 18Replace Laser
- 19Carry out calibration to improve the color density
- 20Toner Low
- 21Jam Rear
- 22Colored lines across the page
- 23The downloaded driver's name is different from my machine's name. (Linux)
- 24The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 25The driver installation finished successfully but I cannot print. (Linux)
- 26I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28What is Brother iPrint&Scan?
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31How to identify your Operating System (OS).
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Clean the drum unit
- 34Load paper in the paper tray
- 35Blank page or some colors are missing.
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38When I print images, the quality is not good (Linux)
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41Large characters are printed incorrectly. (Linux)
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47Uninstall printer drivers (Linux)
- 48Adjust color settings by using the custom setting in the printer driver
- 49What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 50Replace Belt