FAQs & Troubleshooting
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227 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7Print on Both Sides of the Paper (Macintosh)
- 8Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 9What is Brother iPrint&Scan?
- 10I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 11Paper is Jammed inside the Machine
- 12(Video) Replace the Toner Cartridge
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Print on Both Sides of the Paper (Windows®)
- 15Print as a Poster (Windows®)
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Paper is Jammed in the Back of the Machine
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19What is AirPrint?
- 20Use a Macro from Your Computer (Windows®)
- 21Size Error DX or Size Error 2-sided
- 22Drum !
- 23Wrinkles or creases
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27Access Web Based Management
- 28Reset the Drum Counter
- 29Use the Network Connection Repair Tool (Windows)
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31(Video) Unpack your Brother machine
- 32(Video) Connect the cord
- 33Delete print jobs from the print queue.
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 352-sided Disabled
- 36Paper is Jammed in the Mailbox Unit
- 37Secure Print (Windows®)
- 38Paper is Jammed in the 2-sided Tray
- 39Curled or wavy
- 40Install the optional lower tray
- 41Reduce Toner Consumption
- 42Image skewed
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 45Clean the Drum Unit
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47What driver package format is supported by my Linux distribution?
- 48Cannot print after a Windows 10 update (June 2020)
- 49Check the remaining ink or toner level (Linux)
- 50Clean the Machine