FAQs & Troubleshooting
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216 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3(Video) Replace the Toner Cartridge
- 4Replace Drum
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8(Video) Connect the cord
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10(Video) Unpack your Brother machine
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12The printer status is Offline or Paused.
- 13Paper is Jammed inside the Machine
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Print on Both Sides of the Paper (Macintosh)
- 16Print as a Poster (Windows®)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Print on Both Sides of the Paper (Windows®)
- 22I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28(Video) Set up your Brother machine
- 29Paper is Jammed in the 2-sided Tray
- 30Jam MP Tray
- 31What is the default password for my Brother machine?
- 32Add your Brother machine with AirPrint (macOS)
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 35Enable the Brother machine's network interface.
- 36How to identify your Operating System (OS).
- 37Secure Print (Windows®)
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Paper is Jammed in the Back of the Machine
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42Install a Certificate on Your Brother Machine
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Delete print jobs from the print queue.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Discover the MAC address of the Brother network card
- 48Use a Macro from Your Computer (Windows®)
- 49Print the Network Configuration Report
- 50Reduce Toner Consumption