FAQs & Troubleshooting
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113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3The scanning speed is slow when scanning from my machine. (Windows)
- 4Install the Brother Mobile Connect application (for mobile device)
- 5After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 6(Video) Set up your Brother machine
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the Paper Tray
- 9What is the recommended paper?
- 10My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 11Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 12What driver package format is supported by my Linux distribution?
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Enable the Brother machine's network interface.
- 15What is the default password for my BRAdmin or Web Based Management?
- 16Poor fixing
- 17Toner specks
- 18(Video) Paper is Jammed in the MP tray
- 19Lines across the page
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21What is the default password for my Brother machine?
- 22I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print full-page photos or images using Email Print.
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26I cannot print using my Brother machine on a wired network (Windows/macOS)
- 27I cannot print on a wireless (Wi-Fi) network (Mac)
- 28The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 29Media Type Mismatch or Media Mismatch
- 30Protect your Brother machine against unauthorised access over the network
- 31Change the printer driver settings (Windows)
- 32Drum !
- 33(Video) Paper is Jammed in the 2-sided Tray
- 34(Video) Paper is Jammed in the Back of the Machine
- 35Use Universal Print (Windows)
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37I get a TS error when trying to print on a wireless network.
- 38Set up your Brother machine on a wireless network (Windows/macOS)
- 39Supported models of Universal Printer Driver for PCL
- 40The printer status is Offline or Paused.
- 41My Brother machine has no power.
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Update the Driver or Firmware for your Brother machine
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Open the Control Panel (For Windows)
- 48What is the difference between the toner cartridge and the drum unit?
- 49How to identify your Operating System (OS).
- 50Important points you need to confirm before configuring your Brother machine for a wireless network.