FAQs & Troubleshooting
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215 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5What is Brother iPrint&Scan?
- 6Paper is Jammed in the 2-sided Tray
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Configure the Store Print Log to Network Settings Using Web Based Management
- 12The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 13Secure Print (Macintosh)
- 14Print on Both Sides of the Paper (Macintosh)
- 15Print as a Poster (Windows®)
- 16(Video) Connect the cord
- 17The printer status is Offline or Paused.
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19Load and Print Thick Paper Using the Paper Tray
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 23(Video) Unpack your Brother machine
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 252-sided Disabled
- 26Print both sides of paper or a booklet automatically
- 27Paper is Jammed inside the Machine
- 28Paper is Jammed in the Paper Tray
- 29Jam MP Tray
- 30Reset the Network Settings to the Factory Settings
- 31Image skewed
- 32My printer takes a long time to start printing when using Airprint. (iOS 16)
- 33Send an Email Securely Using SSL TLS
- 34Delete print jobs from the print queue.
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Use a Macro from Your Computer (Windows®)
- 37Toner Low or Prepare New Toner Cartridge
- 38Curled or wavy
- 39Install the optional lower tray
- 40Print the Network Configuration Report
- 41Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 43Paper is Jammed in the Back of the Machine
- 44(Video) Replace the Toner Cartridge
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46Check the remaining ink or toner level (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray