FAQs & Troubleshooting
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219 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2Replace the Drum Unit
- 3Replace the Belt Unit
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Load an Envelope (Manual Feed Slot)
- 6No Toner
- 7The printer status is Offline or Paused.
- 8(Video) Replace the Toner Cartridge
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Calibrate Colour Output
- 11The color of your printouts is not what you expected
- 12Replace the Waste Toner Box
- 13Send an Email Securely Using SSL/TLS
- 14Install the built-in drivers (For Windows 8 and Windows 10)
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16No Belt Unit
- 17Print as a Poster (Windows)
- 18Adjust color settings by using the custom setting in the printer driver
- 19Paper is Jammed in the Back of the Machine
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22Delete print jobs from the print queue.
- 23I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 24Set up a Brother machine and your mobile device on a wireless network
- 25Missing thin lines in images
- 26Machine Reset
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Manage Your Network Machine Securely Using Web Based Management
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Load and Print Paper in the Manual Feed Slot
- 33Change the printer driver settings (Windows/macOS)
- 34Belt End Soon
- 35Secure Print (Windows®)
- 36Drum !
- 37Paper is Jammed Inside the Machine
- 38Paper is Jammed in the Paper Tray
- 39Horizontal coloured lines appear on the page
- 40Replace Fuser
- 41Vertical colored streaks or bands appear on the page
- 42Can I print in monochrome if one of the color toners run out?
- 43What is the difference between the toner cartridge and the drum unit?
- 44What is the Network Shared printing?
- 45Correct Colour Print Alignment (Colour Registration)
- 46I cannot find some options in the Print dialog box (macOS 11 or later)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Send an Email with User Authentication
- 50Import a CA Certificate